FAIRFAX, MO, AUGUST 20, 2018 — Community Hospital-Fairfax has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the organization’s long-term commitment to quality, transparency, and customer satisfaction.
The certification is valid for three years and is provided by DNV GL – Business Assurance.
ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior management, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.
“We are extremely proud of our commitment to quality,” says Roger Steinkruger, CEO. “Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our customers – recognizes and values.”
Community Hospital-Fairfax began building an ISO 9001-2015 certified quality management system in 2014. Since then, the hospital has been surveyed annually to examine operations in accordance with federal guidelines and ISO 9001-2015 standards. ISO-2015 is based on seven quality management principles: Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence Based Decision Making and Relationship Management.
About Community Hospital-Fairfax
Community Hospital is a private, not-for-profit, acute care hospital located in Northwest Missouri. It is the mission of Community Hospital-Fairfax, and our six Family Medicine Clinics, to be the healthcare provider of choice for the communities we serve. Our vision is to be valued and respected for the quality healthcare provided by professional and caring individuals.
About DNV GL – Business Assurance
DNV GL – Business Assurance is part of the DNV GL Group, a world-leading certification body helping businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.
For more information about DNV GL - Business Assurance, visit www.dnvglcert.com.